Information and conditions for your stay in La Villa

General information for a stay in the heart of Alta Badia

Supplies:
All apartments are furnished with linens, towels, dishes, dish washers, microwave oven and TV. Daily apartment cleaning is not included whilst a change of towels is provided for guests spending a vacation of more than one week.

We are sorry in our apartments it is prohibited to:
• introduce pets;
• smoke;
• accommodate anyone without prior regular registration;

Arrival and departure:
• apartments are reserved from 3 p.m. on the arrival date and they must be vacated by 9 a.m. on the day of departure;
• in case of anticipated departures or delayed arrivals the entire amount shall be billed that corresponds to the whole duration of the intended stay;

Reservations and deposits:
• Reservations become binding after receipt of a confirmatory deposit payment;
• The amount of your deposit can be paid by bank transfer;

Methods of payment we accept:
• cash within the limits set by the Italian law;
• bank cheque / bank draft drawn exclusively on an Italian bank;
• advanced payment by bank transfer;
• PagoBancomat/Maestro debit card
• VISA/MASTERCARD credit cards

Travel cancellation insurance:
As a particular service feature and to save additional cost, we offer you the travel cancellation insurance "EuropƤischen ReiserĆ¼cktrittsversicherung"


Cancellation policy:
Until 3 months befor arrival the cancellation will be free of charge.
From 3 months till up to 4 weeks before arrival we charge you 40% of the total price.
Within 4 weeks before arrival the cancellation fee will be 100% of the total price.

We look forward to meeting you in person and hosting you in our house.



Fam. Ploner

Via Rauc La Ila, 3
I-39030 La Villa (Bz)
Tel. +39 0471 847249
E-mail: info@colcuch.it
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